In most cases refunds returns will not be possible however please get in touch with us to discuss your return. Additionally to be eligible for a return, your item must be unopened and in the same condition that you received it. Please contact us as soon as possible regarding any refunds. For issues with service quality, please contact us within 14 days of service delivery to discuss potential remedies or adjustments. If your refund is approved, it will be processed on the original method of payment.

All invoices issued by Holistic IT are payable within 30 days from the date of the invoice, unless otherwise agreed in writing.

Services already delivered, downloadable and licensed software products, subscription based products where subscription period has already started

Late payments will incur a fee of 2% per month on the outstanding balance, or the maximum rate permitted by law, whichever is lower. This fee will accrue daily from the due date until the payment is received in full.

We accept Bank Transfer, Direct Debit, Credit Card and Cheque payments. Please note credit card processing fees may be added to the invoice.